Terms of Use and Privacy Policy

By accessing or using this website (the “Site”) of FT A&C Services Limited and its affiliates (collectively, “FTA&C”), you hereby accept and agree to comply with these Terms and Conditions of Use. You acknowledge your understanding that these Terms and Conditions of Use constitute a binding agreement between you and FTA&C (sometimes referred to as “we” or “us”) that governs your access and use of the Site, which includes any images, text, illustrations, designs, icons, photographs, programs, music clips, downloads, systems and methods of trading, video clips, graphics, user interfaces, visual interfaces, information, data, tools, products, written materials, services and other content (together, “Content”), including but not limited to the design, structure, selection, coordination, expression and arrangement of the Content available on or through the Site.

 

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THE SITE. EACH TIME YOU USE THE SITE, YOUR USE INDICATES YOUR FULL ACCEPTANCE OF AND AGREEMENT TO ABIDE BY THESE TERMS AND CONDITIONS IN CURRENT FORM. IF YOU DO NOT ACCEPT THE TERMS AND CONDITIONS STATED HEREIN, DO NOT USE THE SITE. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS OF USE, YOU AGREE THAT YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE. YOUR COMPLIANCE WITH THESE TERMS AND CONDITIONS OF USE AND ALL OTHER AGREEMENTS IS A CONDITION TO YOUR RIGHT TO ACCESS THE SITE. YOUR BREACH OF ANY PROVISION OF THESE TERMS AND CONDITIONS OF USE OR OTHER AGREEMENTS WILL AUTOMATICALLY, WITHOUT THE REQUIREMENT OF NOTICE OR OTHER ACTION, REVOKE AND TERMINATE YOUR RIGHT TO ACCESS THE SITE AND YOU WILL BE FULLY LIABLE FOR CONVERSION, MISAPPROPRIATION, TRESPASS TO CHATTELS AND ALL OTHER CLAIMS AND CAUSES, REGARDLESS OF THE IDENTITY OF CLAIMANT OR INJURED PARTY, ARISING FROM OR RELATING TO YOUR CONTINUED USE OF THE SITE AFTER SUCH BREACH.

Privacy Policy

Key to the success of FTA&C is our commitment to our clients. We honour with no reservation our obligation to respect and protect the privacy of the personal information of individuals and organizations with whom we deal.

The information we collect

Whenever it is reasonable and practicable to do so, we only collect information about you directly from you. We only collect personal information about you which is reasonably necessary to:

  • provide you with quality products or services

  • consider applications and approaches you make to us

  • maintain your contact details

  • fulfil our legal obligations under applicable laws and rules, such as those relating to Anti-Money Laundering and Counter-Terrorism Financing.

We generally hold personal information relating to:

  • the products and services we provide or have provided to you

  • your financial interests and sometimes your financial position

  • your contact details.

 

We do not generally collect sensitive information about you unless required by applicable laws or rules. Sensitive information includes information relating to: race, political or religious beliefs, sexual preferences, criminal convictions, membership of professional or trade associations or unions.

We do not use or share that information for any purpose other than what was disclosed to the customer when the information was collected. We also collect personal information from people who submit applications or register interest for employment with FTA&C.

How that information is used

We only use and disclose personal information about you for the purpose for which it was disclosed to us or related purposes which would reasonably be expected without your permission. For example, we may from time to time use your personal information to inform you of investment opportunities or to provide information about products and services which we expect may be of interest to you. However, we do respect your right to ask us not to do this. We do not sell personal information to other organisations to allow them to do this. We may share personal information inside FTA&C and may disclose personal information outside FTA&C as required by applicable laws or rules, such as those relating to Anti-Money Laundering and Counter-Terrorism Financing. Laws and rules regarding the use of personal information may vary by jurisdiction. FTA&C complies with applicable laws and rules in the relevant jurisdiction.

 

Keeping information accurate and up to date

We take all reasonable steps to ensure that all information we hold is as accurate as is possible. You are able to contact us at any time and ask for its correction if you feel the information we have about you is inaccurate or incomplete.

 

Keeping information secure

We use security procedures and the latest technology to protect the information we hold. Access to and use of personal information within FTA&C is appropriately limited to prevent misuse or unlawful disclosure of the information. If other organisations provide support services, we require them to appropriately safeguard the privacy of the information provided to them. Where the personal information we collect is no longer required, we delete the information or permanently de-identify it. If you have an account with us, your account information is password protected and we recommend you do not divulge your password to anyone. To further protect your personal information, your log-in time will automatically expire after a certain period of inactivity.

How you can access your information

You can contact us to request access to your information. In normal circumstances we will give you full access to your information. However, there may be some legal or administrative reasons to deny access. If access is denied, we will provide you with the reason why.

Data Controller

FT A&C Services Ltd. (the private limited company registered in England under registration no: 07605239 and with its registered address at 8, 290 Boardwalk Place, E14 5GD, London, United Kingdom) is the data controller of any personal data collected through this website, and will process such data in accordance with the Data Protection Act 1998.

 

Dealing with FTA&C online

When you visit FTA&C websites, you will browse anonymously unless you have logged into a client portal or accessed the website from a personalised communication from FTA&C. For all visitors to our web site, we use cookies to collect anonymous information such as the server your computer is logged on to, your browser type (for example, Internet Explorer, Chrome or Firefox), and your IP address. An IP address is a number that is assigned to your computer automatically and required for using the Internet. We may also derive the general geographic area associated with an IP address. If you are an anonymous visitor, the information we collect is not capable of personally identifying you. Once you have logged into a FTA&C portal, accessed our website from an e-mail or other personalised communication sent to you or provided us with personal information by completing a form online, we may be able to identify you. If we have identified you we may be able to link your identity to your previous anonymous browsing history and collect information about your future use of our websites, irrespective of how you access our sites (eg by clicking a link in an advertisement or from a third party website). In addition we may combine that information about your use of FTA&C websites with certain other online and offline information we have about you in order to tailor your online experience and provide you with further information. If you would prefer not to be identified you can delete the cookies and reconfigure the cookie preferences on your internet browser (see below).

Cookies

A 'cookie' is a packet of information placed on a user's computer by a website for record keeping purposes. Cookies are generally used on FTA&C sites to access online services. When you see one of our ads on a third party website, cookies are sometimes used to collect anonymous information about what pages you visit and the type of software you are using monitor traffic- we use tracking companies to gather anonymous information about how people are using the FTA&C site, this information includes time of visit, pages visited, and some system information about the type of computer you are using. We use this information to enhance the content and services offered on the site collect identifiable information about your use of our websites - if we have identified you as a result of you logging into a FTA&C client portal or accessing our website from an e-mail or other personalised communication sent to you or providing us with personal information by completing a form online. You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. (Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences). If you disable the use of cookies on your web browser or remove or reject specific cookies from FTA&C websites or linked sites then you may not be able to gain access to all of the content and facilities on those websites.

 

Unsubscribe

Should visitors subsequently choose to unsubscribe from mailing lists or any registrations, we will provide instructions, on the appropriate webpage or in communications to our visitors, or a visitor may contact by email to info@ftaclimited.com.

 

Contact us

If you have any questions regarding our privacy policy or handling of information, please direct your enquiry to or contact us by phone.